PAYMENTS & FEES
Find Local Help currently uses PayPal for customer payments and manually verifies payment status in each booking. Providers should not begin work until the booking shows that payment has been verified.
The provider enters a pre-tax quote. For Nova Scotia jobs, Find Local Help adds 14% HST only when the provider's approved profile says they are GST/HST registered. The booking records the pre-tax amount, any HST, customer total and platform commission.
The workspace displays a PayPal payment link and the exact amount. Customers should include the job reference and report the payment in the booking.
A payment report is not the same as a verified payment. Find Local Help checks PayPal and updates the booking after the full amount has been confirmed.
After work is reported complete and the customer or administrator confirms completion, the provider payout can be recorded.
PROVIDER FEE
Find Local Help retains 20% of the pre-tax quote on completed jobs. A provider receives 80% of the pre-tax amount. When a Nova Scotia booking includes HST because the provider is GST/HST registered, the collected HST is also included in the provider amount. Payment-processing costs are covered from Find Local Help's share.
Providers enter their price before tax and should include disposal charges, travel and other agreed job costs in that pre-tax quote. Providers declare whether they are GST/HST registered in their profile and, if registered, provide their account number. Providers remain responsible for keeping that information accurate and for their own reporting and remittance obligations.
PAYMENT SAFETY
Do not send a second payment while verification is pending. If an amount is wrong, contact support before paying.
Find Local Help does not ask you to type card numbers into our website. Payment credentials are handled by PayPal when you follow the payment link.
Providers should not rely on a screenshot or customer message as proof of payment. The booking should show verified payment before work begins.
Use your job reference and contact us before sending additional money or starting work.