Local services in Nova Scotia · Coverage varies by location
TRUST & SAFETY
Clear expectations before anyone gets to work.
Find Local Help connects customers with independent local providers. We review provider applications, limit what information is shared before a booking, track booking status and keep payment records visible in the workspace. We also make the limits of the marketplace clear.
A provider application is reviewed for completeness and marketplace fit before quoting is enabled. The review looks at the information the provider submits about services, coverage, equipment and availability.
Important: approval is not a background check, licence verification, insurance verification or endorsement unless we specifically say otherwise.
Contact details are limited
Before a provider is selected, providers can review the job information needed to decide whether to quote, but exact service addresses and customer contact details are restricted.
After a customer selects a provider, the booking can reveal the contact and location information needed to arrange the work.
Payment status is tracked
Customers pay using the payment instructions shown in the booking. Find Local Help manually verifies reported payments before providers are told to proceed, and provider payouts are recorded after completion is confirmed.
WHAT THE MARKETPLACE DOES
Tools for a clearer local-service transaction.
Customer requests are reviewed before being opened to providers.
Up to three providers can quote on an open request.
Customers choose the provider they want to book.
Booking events and payment status are recorded in the workspace.
Email notifications are sent for important booking changes.
Customers can flag that further work is needed before confirming completion.
BEFORE YOU BOOK
Use the information you have.
Customers should
Describe the job accurately and include access details.
Review each quote, scope, timing and provider profile.
Ask about insurance, qualifications or permits when relevant.
Keep payment and booking status inside the Find Local Help workflow.
Do not ask a provider to perform unsafe or unlawful work.
Providers should
Only quote jobs they can safely and lawfully perform.
State what is included and any conditions in the quote.
Carry any insurance, licences or permits required for their work.
Wait for payment verification before starting a booked job.
Report problems promptly and communicate professionally.
